Shipping policy
Shipping Policy
At Lalueur, we are delighted to offer shipping services within Pakistan to bring our exquisite jewelry directly to your doorstep. Please review the following shipping policy for information on delivery times, shipping methods, costs, and other important details:
1. Shipping Area:
- Currently, we offer shipping services within Pakistan only. We regret that we are unable to accommodate international orders at this time.
2. Processing Time:
- Orders are processed and shipped out within 1-2 business days of receiving payment. Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Times:
- As we are based in Karachi, orders shipped to addresses within Karachi city will typically be delivered within 1-2 days of dispatch. Orders shipped to addresses outside of Karachi may take between 2-5 days to be delivered, depending on the location.
4. Shipping Method:
- We utilize trusted courier services for our shipping needs to ensure timely and secure delivery of your orders.
5. Shipping Costs:
- We charge a flat shipping fee of PKR 150 for all orders within Pakistan. This flat rate applies regardless of the size or weight of your order.
6. Order Confirmation:
- After your order is received, one of our representatives will call you to confirm your order details. This confirmation call helps us ensure accuracy and address any questions or concerns you may have about your order.
7. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
8. Contact Us:
- If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at support@lalueur.pk. We are here to assist you every step of the way.
